Complex Needs Care

What is Complex Needs Care?

No two care pathways are the same — each person’s needs, routines, and challenges are unique. That’s why at Cott’s Care, we provide specialist home-based support tailored to individuals living with long-term conditions, multiple diagnoses, or complex support requirements.

Our experienced team delivers consistent, compassionate care designed to promote independence, dignity, and a better quality of life — while offering families reassurance and peace of mind.

Our flexible services range from short, daily visits to longer-term, live-in care – whatever suits your lifestyle and preferences best.

Call Us To Discuss Your Domiciliary Care Needs

Tailored Care for Unique Needs

No two care journeys are the same. Whether support is needed for a neurological condition, physical disability, learning difficulty, or a combination of challenges, we create highly personalised care plans that reflect the individual’s routines, preferences, and goals. Care is delivered by experienced carers trained in managing complex physical and emotional needs.

Our Complex Care Services Include

  • Support for physical disabilities and mobility aids

  • Help with eating, drinking, and nutrition plans

  • Specialist communication support (e.g., non-verbal or sensory needs)

  • Medication assistance and medical routines

  • PEG feeding and catheter care (where required and trained)

  • Behavioural support and emotional reassurance

  • Shopping and running errands
  • Support with appointments and outings

  • Support with therapies and routines

  • Overnight and live-in care options

Why Choose Cott’s Care for Complex Needs

Specialised Knowledge & Training

Our carers receive in-depth training to support conditions like cerebral palsy, autism, brain injury, and degenerative diseases, ensuring safe and skilled care every day.

Person-Led, Empowering Support

We focus on ability, not limitation. Our team works alongside the client and their support network to promote confidence, routine, and meaningful independence.

A Joined-Up
Approach

We collaborate closely with healthcare professionals, therapists, and social workers to ensure consistency, clarity, and coordination in every aspect of care.

“From the moment Cott’s Care got involved, everything changed for the better. The carers are calm, reliable, and truly respectful of my dad’s needs. It’s been a huge relief knowing he’s in safe hands, and he’s much more settled and content at home. Their support has made all the difference.”

— James T., Son of a client

We are fully regulated service

We are closely monitored by CQC to allow for the best service provided.

Book an assessment

Book an assessment

Complex Care FAQ

Domiciliary care is support provided in your own home, helping with everyday tasks like personal care, medication, meals, and companionship.

Anyone who needs a bit of extra help at home — whether due to age, illness, disability, or recovery from surgery — can benefit from our services.

We offer a free, no-obligation assessment where we listen to your needs, preferences, and routine. From there, we design a tailored care plan with input from you and your family.

Yes, all our carers are fully trained, experienced, and DBS-checked. We also provide ongoing professional development to ensure the highest standards of care.

Very flexible. We offer everything from short daily visits to 24-hour or live-in care. You can adjust your plan as your needs change.

While we are not nurses, we can support with non-clinical health needs such as medication reminders, mobility assistance, and liaising with healthcare professionals.

Costs vary depending on the level and frequency of care. We’ll provide a clear, personalized quote after your initial assessment — with no hidden fees.