Privacy Policy

Effective date: 12.06.2025

1. Who We Are

COTT’S CARE LIMITED (“we”, “us”, or “our”) is committed to protecting your privacy.
We are a provider of care services based in the United Kingdom.
Our website address is: https://cottscareltd.co.uk.

Company Registration Number: 08682774
Registered Office: 3 Ground Floor, Royal Crescent, Cheltenham, England, GL50 3DA
Email: info@cottscareltd.co.uk

2. What Data We Collect

We collect personal information when you:

  • Fill in forms on our website (e.g., contact, enquiry, or job application forms)
  • Interact with us via email or phone
  • Use our website (via cookies and analytics tools)

Information we may collect includes:

  • Your name
  • Email address
  • Telephone number
  • IP address
  • Location data
  • Technical data from your browser/device
  • Details relevant to your enquiry or service interest

3. How We Use Your Data

We may use your data to:

  • Respond to enquiries and provide information about our care services
  • Process job applications or service requests
  • Improve our website and user experience
  • Analyse visitor behaviour via Google Analytics
  • Send relevant marketing messages (if you’ve opted in)

We do not sell your data to third parties.

4. Legal Basis for Processing

We process personal data under the following lawful bases:

  • Consent – when you voluntarily provide data via forms or subscribe to communications
  • Legitimate interests – for marketing and website improvements
  • Legal obligation – where required by law

5. Cookies and Tracking Technologies

We use cookies to:

  • Remember preferences
  • Improve performance and security
  • Track website usage (via Google Analytics and similar tools)
  • Support marketing efforts (e.g., Facebook Pixel, Google Ads, etc.)

Google Analytics cookies help us understand how users interact with our site. This data is anonymised and aggregated.

Cookie Categories:

Type Purpose
Essential Required for site functionality
Performance Analyse site traffic and performance
Functional Remember user preferences
Marketing Track engagement with ads or social platforms

You can control or delete cookies at any time via your browser settings.
For more details, visit www.allaboutcookies.org.

6. Third-Party Services

We may share anonymised or limited data with trusted service providers for:

  • Email marketing
  • Form processing
  • Analytics and performance monitoring
  • Hosting and technical infrastructure

These providers are GDPR-compliant and contractually bound to protect your data.

7. Data Retention

We keep your data only as long as necessary for the purpose for which it was collected, including legal or contractual obligations.

8. Your Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Object to or restrict processing
  • Withdraw consent at any time
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, email us at info@cottscareltd.co.uk.

9. Data Security

We use secure servers, SSL encryption, and industry best practices to protect your data.

10. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on this page with the effective date noted above.

11. Contact Us

If you have any questions about this policy, contact:

COTT’S CARE LIMITED
3 Ground Floor, Royal Crescent
Cheltenham, England, GL50 3DA
Phone: 01242 371048
Email: info@cottscareltd.co.uk